In the information age, we have to send, receive, and process huge
numbers of messages every day. But effective communication is about
more than just exchanging information. Effective communication requires
you to also understand the emotion behind the information. It can
improve relationships at home, work, and in social situations by
deepening your connections to others and improving teamwork,
decision-making, caring, and problem solving. It enables you to
communicate even negative or difficult messages without creating
conflict or destroying trust. Effective communication combines a set of
skills including nonverbal communication, attentive listening, the
ability to manage stress in the moment, and the capacity to recognize
and understand your own emotions and those of the person you’re
communicating with.
While effective communication is a learned skill, it is more
effective when it’s spontaneous rather than formulaic. A speech that is
read, for example, rarely has the same impact as a speech that’s
delivered (or appears to be delivered) spontaneously. Of course, it
takes time and effort to develop these skills and become an effective
communicator. The more effort and practice you put in, the more
instinctive and spontaneous your communication skills will become.
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