Friday, January 18, 2013

Boost your EQ

As we know, it’s not always the smartest person or the one with the most relevant skills that gets the job. Rather, the successful candidate is often the one who has the best “people skills”, who can relate easily to others. In other words, it’s the person with a high emotional intelligence (EQ). Emotional intelligence is the ability to identify, use, understand, and manage emotions in positive ways to communicate effectively and empathize with others. If you have a high emotional intelligence you are able to:
  • Recognize your own emotional state and the emotional states of others.
  • Engage with people in a way that draws them to you.
  • Pick up on emotional cues, communicate effectively, and develop strong relationships.

     Along with the ability to quickly manage stress, emotional awareness is a primary skill of emotional intelligence that can be learned. Being able to connect to your emotions—having a moment-to-moment awareness of your emotions and how they influence your thoughts and actions—is the key to understanding yourself and others.

Find commonalities
One way to apply emotional awareness in an interview situation is to find common human connections with the interviewer. If you set out with the intention to discover how you and the person interviewing you are connected and what you share, you will discover commonalities much faster. And the interviewing process will be much less intimidating because of it.

Tips for discovering commonalities with your interviewer:
  • Do your research. Google every person you know you are going to meet or think you might meet in the interview, especially senior executives. Learn what might be common areas of interest in advance.
  • Listen and pay attention. If you listen during the interview and look for commonalities, they will seem omnipresent. When your interviewer mentions his or her alma mater, weekend plans, kids, or favorite restaurant, you have the chance to ask questions and find common ground. You can also take a look around the office. Do you see a book you’ve read, a product you want or just bought, or a photo you like? If so, you have a means to discuss commonalities.
  • Lead with your interests and passions. How you introduce yourself and talk about yourself in the interview matters. If you integrate facts and interests into your spiel about yourself, then you create opportunities to connect. After the "What do you do?" or "Tell me about yourself" query, tell your story.
  • Find common ground in the context. Where you are meeting, your surroundings, and the purpose of your connection are all reference points. There is a reason why both of you find yourself at this unique place and time. Why are you both in this business? Do you know the any of the same people?
While searching for commonalities, avoid pummeling your interviewer with a series of set questions. Let the interview happen naturally, but keep an eye out for hints of commonalities. Once you do, the world will feel like a smaller, friendlier place and your anxiety over interviewing will shrink.

Job interview preparation tips

Interviews range from conversations lasting a few minutes to several formal meetings, sometimes with more than one interviewer. Interviews allow you to demonstrate that you are the right candidate for the job, but you are not alone if interviews make you nervous. The better prepared you are, the more relaxed and comfortable you will be when the questions start coming your way.


Job interview preparation tips:
  • Do your research. Gather information about the company and the position available. Try to specifically relate your experience to the duties the job opportunity entails.
  • Practice interviewing. Enlist a friend (better yet, a group of friends and colleagues) to ask you sample questions. Practice making eye contact.
  • Record your practice sessions.
  • Record your practice sessions. Pay attention to body language and verbal presentation. Eliminate verbal fillers, like “uh,” and “um.” Practice using positive body language to signal confidence, even when you’re not feeling it. Instead of tentatively entering an interview with your head down and eyes averted, for example, try standing tall with your shoulders back, smiling and maintaining eye contact, and delivering a firm handshake. It will make you feel more self-confident and help to put the other person at ease.
  • Handle logistics early. Have your clothes, resume, and directions to the interview site ready ahead of time, to avoid any extra stress.
  • Don’t forget about your references

Don’t let your references be the last to know about your job search, or even worse, get an unexpected call from a potential employer. Many offers are withdrawn over bad references. Why take that chance? Get in touch with your references right away to seek help and to avoid surprises on either side.
  • Are your references relevant to your current job search? Who should you add or subtract?
  • Are there any reference gaps? Gaps that an employer will question? What is your story about those gaps?
  • Can a colleague, vendor, customer, or board member be added to replace or enhance the list?
  • What is the current status of your relationship with your references?

Questions to ask potential employers in job interviews

Being prepared and asking great questions about the position and the employer shows your interest during the interview. You can't just be an effective responder. You need to assert yourself, too. By the time you reach the interviewing stage, you should be clear about what you want and what you offer to the company.
 
 Try to be thoughtful and self-reflective in both your interview questions and your answers. Show the interviewee you know yourself—your strengths and your weaknesses. Be prepared to talk about which areas would present challenges and how you would address them. Admitting true areas of weakness is much more convincing than claiming: "I have what you need and I can do anything I put my mind to."

Questions to ask potential employers in job interviews
  • The people who do well at your company: what skills and attributes do they usually have?
  • What do you like best about working at _____?
  • What results are expected?
  • What specific problems are you hoping to solve during the first six months?
  • Who are the key internal customers? Any special issues with them?
  • What happened to the person who had this job before?
  • What communication style do you prefer?
  • What is your philosophy regarding on-the-job growth and development?
  • What are your goals for the department?

Preparing good interview answers

To get to the motivations and working style of a potential employee, employers often turn to behavioral interviewing, an interviewing style which consists of a series of probing, incisive questions.

 
Sample behavioral interview questions include:
  • Describe a situation in which you didn’t meet your stated goal, how did you handle it?
  • Tell us about a situation in which you encountered resistance from key people, how did you convince the person or people to do what you wanted?
  •  Describe a situation in which you took the initiative to change a process or system and make it better, how did you identify the problem? How did you go about instituting change?
Preparing good interview answers
Interviewers will follow up your preliminary answers with further questions about your actions. To prepare for these types of interview questions, the following tips might help:
  • Review your research about the company and the position.
  • Make a list of key attributes for your desired job.
  • Write sample interview questions that are likely to uncover the attributes you identified as important.
  • Create answers to the sample interview questions based on a template such as “Situation – Action – Result” with specific details from your work experience.
  • Practice answering the interview questions and follow-up questions so that you are very familiar with several detailed examples/stories. Rehearse key points.

Manage stress

 Interviewing for a job can make anyone stressed. In small doses, that stress can actually be beneficial, helping you perform under pressure. However, if stress becomes constant and overwhelming, it can impair the way you communicate during an interview by disrupting your capacity to think clearly and creatively. When you’re stressed, you’re more likely to misread an interviewer or send confusing or off-putting nonverbal signals.



If you can’t quickly relieve stress in the moment and return to a calm state, you’ll almost certainly be unable to take advantage of the other interviewing techniques and tips. All our best intentions go out of the window when we’re overwhelmed by stress. It’s only when you’re in a calm, relaxed state that you can think on your feet, recall the stories you’ve practiced, and provide clear answers to an interviewer’s questions. Therefore, it’s vital that you learn quick stress relief techniques ahead of time.

Quick stress relief in an interview

Learn to manage stress

When stress strikes before or during an interview, you obviously can't diffuse it by taking time out to meditate or go for a run. By learning to quickly reduce stress in the moment, though, you can maintain a relaxed, energized state of awareness–even when faced with challenging questions–and remain focused and engaged.

Why you should interview as much as possible

Let’s assume you have focused your search on certain types of jobs and types of employers. You have developed a preferred list of both. You have scanned the horizon, conducted research, compiled your questions, and engaged your network for assistance. Your resume is in order.


Then job openings start to pop up through your web searches and referrals from your network. Some seem close but others don’t quite fit. You quickly skip over those jobs that are "beneath" you, have titles that appear to be foreign, or are in fields or industries you’re unfamiliar with. You have decided to be focused and only apply for positions that exactly match your search criteria.

But limiting your job search limits the possibilities. Once you create too many filters and requirements, you can easily overlook opportunities. In this type of market you have to get out there and actively uncover opportunities. Don't dismiss opportunities to interview based upon superficial and narrow criteria. You never know when an interview for a “not-quite-right” job will result in a surprising match, a referral to another opening, or an entirely new position tailored to fit your unique experience and abilities.

Why you should interview as much as possible:
  • You need the practice. Some of you have not interviewed for a while. You need to refine your story and improve your communication skills, which require practice. That means interviewing as much as you can.
  • Interviewing will refine your job search. By getting out there and interviewing, you’ll learn about new trends, positions, and opportunities, your perspective will shift, and you’ll see new paths that you were previously unaware of.
  • Interviewing will make your network stronger. As you engage your network for interview referrals and recommendations, you will not only strengthen existing connections, but you’ll meet new people who are connected to your network.
  • Interviewing may lead to unexpected opportunities. If you have the skills and impress in the interview, that carries weight in the organization. Employers want to place good people and may even refer you to opportunities outside of the firm.

Final tips for career changers

  • Pace yourself and don’t take on too much at once. Career change doesn’t happen overnight, and it is easy to get overwhelmed with all the steps to successfully change careers. However, you will get there with commitment and motivation. Break down large goals into smaller ones, and try to accomplish at least one small thing a day to keep the momentum going.

      
  • Don’t rush into a change because of unhappiness in your current job. If you are stressed and unhappy in your current job, or unemployed, you might be feeling a lot of pressure to make a quick change. However, if you don’t do enough research, you might end up in an even worse position than before, with the added stress of a new position and new learning curve.
  • Ease slowly into your new career. Take time to network, volunteer, and even work part-time in your new field before committing fully. It will not only be an easier transition, but you will have time to ensure you are on the right path and make any necessary changes before working full-time in your new field.
  • Take care of yourself. You might be feeling so busy with the career transition that you barely have time to sleep or eat. However, managing stress, eating right, and taking time for sleep, exercise, and loved ones will ensure you have the stamina for the big changes ahead.

Consider starting your own business

If you’re getting worn down by a long commute or a difficult boss, the thought of working for yourself can be very appealing. And even in a slower economy, it’s still possible to find your perfect niche. Depending on the specialty, some companies prefer to streamline their ranks and work with outside vendors. However, it is especially important to do your homework and understand the realities of business ownership before you jump in.
  • Make sure you are committed to and passionate about your business idea. You will be spending many long hours getting started, and it may take a while for your business to pay off.
  • Research is critical. Take some time to analyze your area of interest. Are you filling an unmet need? Especially if you are considering an online business, how likely is your area to be outsourced? What is your business plan, and who are your potential investors? Learn more in the Resources section below.
  • Expect limited or no earnings to start. Especially in the first few months, you are building your base and may have start-up costs that offset any profit initially. Make sure you have a plan on how to cope during this period.

Develop your skills and experience

If your chosen career requires skills or experience you lack, don’t despair. There are many ways to gain needed skills. While learning, you’ll also have an opportunity to find out whether or not you truly enjoy your chosen career and also make connections that could lead to your dream job.



Gaining career skills:
  • Utilize your current position. Look for on-the-job training or opportunities to do projects that develop new skills. See if your employer will pay part of your tuition costs.
  • Identify resources in the community. Find out about programs in your community. Community colleges or libraries often offer low cost opportunities to strengthen skills such as computers, basic accounting, or how to start a business. Local Chambers of Commerce, Small Business Administrations, or state job development programs are also excellent resources.
  • Volunteer or work as an intern. Some career skills can be acquired by volunteering or doing an internship. This has the added benefit of getting you in contact with people in your chosen field.
  • Take classes. Some fields require specific education or skills, such as an educational degree or specific training. Don’t automatically rule out more education as impossible. Many fields have accelerated programs if you already have some education, or you may be able to do night classes or part-time schooling so that you can continue to work. Some companies even offer tuition reimbursements if you stay at the company after you finish your education.

Evaluate your strengths and skills

Once you have a general idea of your career path, take some time to figure out what skills you have and what skills you need. Remember, you’re not completely starting from scratch—you already have some skills to start. These skills are called transferable skills, and they can be applied to almost any field. Some examples include:
  • management and leadership experience
  • communication (both written and oral)
  • research and program planning
  • public speaking
  • conflict resolution and mediation
  • managing your time effectively
  • computer literacy
  • foreign language fluency

Tips for discovering your transferable career skills
  • Don’t limit yourself to experiences only at work. When you are thinking about your skills, consider all types of activities including volunteering, hobbies, and life experiences. For example, even if you don’t have formal leadership or program planning experience, founding a book club or organizing a toy drive are ways that you have been putting these skills into practice.
  • List your accomplishments that might fit in. Don’t worry about formatting these skills for a resume at this point. You just want to start thinking about what skills you have. It can be a tremendous confidence booster to realize all of the skills you’ve developed.
  • Brainstorm with trusted friends, colleagues, or mentors. They may be able to identify transferable skills you’ve overlooked or help you better articulate these skills in the future.
  • Uncover more transferable skills by taking the online tests listed in the Resources section below.

Identify occupations that match your interests

So how do you translate your interests into a new career? With a little research, you may be surprised at the careers that relate to many of the things you love to do.

Career tests
Different online tools can guide you through the process of self-discovery. Questions, quizzes, and personality assessments can’t tell you what your perfect career would be, but they can help you identify what’s important to you in a career, what you enjoy doing, and where you excel. One example, frequently used by universities and the U.S. government, is the RIASEC/Holland interest scale. It outlines six common personality types, such as investigative, social, or artistic, and enables you to browse sample careers based on the type of personality you most identify with. Find links to this and other online career tests in the Resources section below.

Researching specific careers
If you have narrowed down some specific jobs or careers, you can find a wealth of information online, from description of positions to average salaries and estimated future growth. This will also help you figure out the practical priorities: How stable is the field you are considering? Are you comfortable with the amount of risk? Is the salary range acceptable to you? What about commute distances? Will you have to relocate for training or a new job? Will the new job affect your family?

Get support and information from others
While you can glean a lot of information from research and quizzes, there’s no substitute for information from someone currently working in your chosen career. Talking to someone in the field gives you a real sense of what type of work you will actually be doing and if it meets your expectations. What’s more, you will start to build connections in your new career area, helping you land a job in the future. Does approaching others like this seem intimidating? It doesn’t have to be. Networking and informational interviewing are important skills that can greatly further your career.

You may also consider career counseling or a job coach, especially if you are considering a major career shift. Sometimes impartial advice from others can open up possibilities you hadn’t considered.

Thursday, January 17, 2013

Overcoming obstacles to career happiness

It’s always challenging to consider a huge change in your life, and there may be many reasons why you think changing careers is not possible. Here are some common obstacles with tips on how to overcome them:
  • It’s too much work to change careers. Where would I ever begin? Changing careers does require a substantial time investment. However, remember that it does not happen all at once. If you sit down and map out a rough plan of attack, breaking down larger tasks into smaller ones, it is a lot more manageable than you think. And if the payoff is a happier, more successful career, it’s worth it.
  • I’m too old to change careers. I need to stay where I am. If you have worked for a number of years, you may feel that you’ve put too much time and effort into your career to change midstream. Or you may be concerned about retirement and health benefits. However, the more you’ve worked, the more likely you are to have skills that can transfer to a new career. Even if you are close to receiving a pension or other benefits, you can start to plan now for a career transition after retirement.
  • I don’t have enough skills to consider a new career. You may be unaware of the skills you have, or low self-esteem may lead you to underestimate your marketability. Either way, you probably have more skills than you think. Consider skills you’ve learned not only from your job but also from hobbies, volunteering, or other life experiences. And gaining skills is not an all-or-nothing proposition. You can volunteer once a week or take a night class to move forward, for example, without quitting your current job.
  • In this economy, I’m lucky to have a job. I don’t want to rock the boat. In today’s climate, it might feel like too much of a risk to consider changing careers. However, if you’re unhappy in your current job, doing research on other options will only benefit you in the long run. You may discover a career with a more stable long-term outlook than your current career, for example. And you don’t have to quit your current job until you are confident of your new career path.

Finding meaningful work in today’s world

You may have fallen into the trap of thinking the sole point of work is to bring home enough money to live comfortably. While adequate compensation is important in any job, it’s not the whole story. If you are unsatisfied with what you do every day, it takes a toll on your physical and mental health. You may feel burned out and frustrated, anxious, depressed, or unable to enjoy time at home knowing another workday is ahead. What’s more, if you don’t find your work meaningful and rewarding, it’s hard to keep the momentum going to advance in your career. You are more likely to be successful in a career that you feel passionate about.

Whether you’re looking to enter the work force for the first time or contemplating a career change, the first step to choosing a fulfilling career is to uncover the activities that get you excited and bring you joy.

Discovering new possibilities
The first step in considering a career change is to think carefully about what really drives you. You might find it hard to get past thinking about “what pays the most” or “what is most secure,” especially in today’s economy. However, it’s important to first discover your primary interests and passions. This can open doors to careers that you might not have considered. Once you have that foundation, you can start fine tuning your search for the right career. You may be surprised at how you can fit your passions into a new career.

Exploring your career opportunities
  • Focus on the things you love to do. What have you dreamed of doing in the past? What do you naturally enjoy doing? Jot down what comes to mind, no matter how improbable it seems.
  • Look for clues everywhere. Take note of projects or topics that stir your compassion or excite your imagination. Reflect on stories of people you admire. Ask yourself why certain activities make you happy, and pay attention to times when you are really enjoying yourself.
  • Be patient. Remember that your search may take some time and you might have to go down a few different roads before finding the right career path. Time and introspection will help you identify the activities you most enjoy and that bring you true satisfaction.

Recognize warning signs of excessive stress at work

When you feel overwhelmed at work, you lose confidence and may become irritable or withdrawn. This can make you less productive and less effective in your job, and make the work seem less rewarding. If you ignore the warning signs of work stress, they can lead to bigger problems. Beyond interfering with job performance and satisfaction, chronic or intense stress can also lead to physical and emotional health problems.

Signs and symptoms of excessive job and workplace stress

  • Feeling anxious, irritable, or depressed
  • Apathy, loss of interest in work
  • Problems sleeping
  • Fatigue
  • Trouble concentrating
  • Muscle tension or headaches
  • Stomach problems
  • Social withdrawal
  • Loss of sex drive
  • Using alcohol or drugs to cope

Common causes of excessive workplace stress

  • Fear of being laid off
  • More overtime due to staff cutbacks
  • Pressure to perform to meet rising expectations but with no increase in job satisfaction
  • Pressure to work at optimum levels – all the time!

Tuesday, January 15, 2013

Coping with work stress in today’s uncertain climate

For workers everywhere, the troubled economy may feel like an emotional roller coaster. "Layoffs" and "budget cuts" have become bywords in the workplace, and the result is increased fear, uncertainty, and higher levels of stress. Since job and workplace stress increase in times of economic crisis, it’s important to learn new and better ways of coping with the pressure.
Your emotions are contagious, and stress has an impact on the quality of your interactions with others. The better you are at managing your own stress, the more you'll positively affect those around you, and the less other people's stress will negatively affect you.

You can learn how to manage job stress

There are a variety of steps you can take to reduce both your overall stress levels and the stress you find on the job and in the workplace. These include:
  • Taking responsibility for improving your physical and emotional well-being.
  • Avoiding pitfalls by identifying knee jerk habits and negative attitudes that add to the stress you experience at work.
  • Learning better communication skills to ease and improve your relationships with management and coworkers.

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